This policy sets out:

• Details of the personal information that we may collect from you;
• Information about how we use your personal information;
• Information about how we share your information with third parties;
• Information about how we store your information;
• And information about your rights.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Who is this policy addressed to?

For the purpose of data protection legislation, the data controller of your personal data is Homes&. When we refer in this policy to 'you', we are referring to a user of our services, a visitor to our website, or a user of our mobile application.

Information we may collect from you

• Information that you provide to us: You may give us your information by filling in forms on our website or mobile app or by corresponding with us by email, live chat, phone, or otherwise. This includes information you provide when you register to use our service, respond to any surveys that we send you to complete, and when you contact us for any reason.
• Account information: When you connect your account, we will collect the information needed to provide our service. This may include account setup information and any data required for the functioning of our service on both our website and mobile app.
• IP address and device information: With regard to each of your visits to our website or usage of our mobile app, we may collect your IP address, device ID, and related technical information.
• Payment information: When using our paid services via the website or mobile app, you will be asked for financial details such as credit/debit card information. The processing of these payments is carried out by our payment processor. We do not store any credit or debit card information on our servers.

How we use your personal information

We use information held about you for the following purposes:

• To provide you with information or services that you request from us;
• To send you updates about our service and notify you about any changes;
• To carry out our obligations arising from any contracts entered into between you and us;
• To administer our site and mobile app and for internal operations;
• To optimize and develop our service on both platforms;
• To maintain the security of our website and mobile app;
• And for retargeting advertising on various platforms.

Retargeting

Our website and mobile app use retargeted advertising provided by third-party services. As a result, you may see ads for our services on other websites or mobile apps.

Where we store your personal data

All personal data we collect may be processed by our staff or those of our service providers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Cookies and Mobile App Tracking

Our website uses cookies to distinguish you from other users. The majority of these cookies are required to provide our service, ensuring you remain logged in and that we can personalize the service offered.

Our mobile app may also use tracking mechanisms to enhance your app experience and collect usage analytics. Information that may be collected includes, without limitation:

• The pages/screens you visit within the app or website;
• The date and time of your visit or usage of the app;
• The amount of time you spend using the website or app;

Security

All information you provide to us is stored securely. We take security seriously, but as with any online service, despite our efforts, data breaches can occur.

Disclosure of your information

We may disclose your personal information to any company under the same ownership as us. We may disclose your personal information to selected third parties, including:

• In the event that we sell or buy any assets, the prospective seller or buyer of such business or asset;
• If Homes& or substantially all of its assets are acquired by a third party, to the relevant third party;
• Business parties and subcontractors for the purposes of providing the Homes& services on the website or mobile app;
• Analytics providers that assist us in the improvement and optimization of our website and mobile app;
• Law enforcement agencies, regulatory bodies, or other third parties for fraud detection and prevention. We will only do this if we are legally required to do so.

Integrations with third parties

Homes& can integrate with a number of different services. The third party may as a result receive your data, but only through clear and direct actions.

Legal basis for processing

We will only use your information where we have a legal basis to do so. This may include consent, contractual necessity, or legitimate interests.

Your rights

You have the right to request access to personal data that we may process about you. You also have the right to request correction, deletion, or restriction of your personal data.

Changes to the privacy policy

We keep our privacy policy under regular review. If we change our privacy policy, we will post the changes on this page.

Complaints

If you have any questions or comments regarding our use of your data, please contact us customer.support@homesand.com.